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Hoyt Insurance

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395 Buckland Hills Rd
South Windsor, CT 06074
(860) 432-7853

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Reviews
Average Rating : 1.0000
  • By becky.soucy.3 On 04th Jun 2014

    I met with Cody from Hoyt insurance about 18 months ago just before I bought my first house. He was very friendly and helpful, however, the compliments end there. Our homeowners canceled on us because our roof needed to be replaced and I didn't know about it for a month, and I never found out from him. It was practically impossible to contact him, many of my emails would go ignored, and messages were not answered. When he did find me a homeowners carrier, he neglected to tell me that it was a surplus lines carrier. I did not know until I switched to a different agent a few months ago and she told me. I canceled my car insurance through him a year ago and he spent 5 minutes arguing with me about why I was wrong, and ten minutes after I ended the call he emailed me telling me again why I was wrong to drop him. 2 months ago I got my roof fixed and signed up with the same agent I switched my car insurance to, not only did cut my bills in half but she or someone else in the office was always prompt with returning my emails and calls. My new agent emailed Cody to cancel my previous homeowners and got no response from him. She tried a few times before I finally emailed him to get a response. It took two months. I don't understand how this company is still in business after the way he treated me. I wish that they would let me give no stars because it would be more accurate. If you want good service and great prices, try the Carillo agency, I am so glad I switched.

Hoyt Insurance

Insurance rating: 1.0000 out of 1 ratings

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