400 E House St
Alvin, TX 77511
I’ve had this office hold the policy for my home for almost 3 yrs now. In the beggining of this year my husband and I filed a claim due to water damages in our home and we never seemed to get past the receptionist. We visited our agents office numerous times to obtain assistance and we only got as far as the lobby area. Instead of this agent assisting us with our policy and claims we were simple handed over a list of numbers to call over and over . Never received a simple call or letter from this agency requesting us to contact them if we needed further assistance. Now I have to obtian legal help to settle this unresolved claim. Horrible agent, horrible customer service and horrible way to treat the people who keep your office in business. I can’t wait to cancel my policy with your office and walk my but accross the way from you and have State Farm hold my policy.
Poor customer service. Impolite staff (frequently changing) Try another agent…..
2587 W Highway 6
Alvin, TX 77511
I have my Insurance there and for me I love an insurance agency that i deal with that is personal and doesn’t make feel like im being screwed every 5 minutes. All Coverage is not like that. Their customer service is great and the employees are very personal and helpful in explaining things to me. I would recommend this Agency to anyone!
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