I obtained a vehicle insurance policy from Texas Sun Insurance for Progressive Insurance. After checking the rates of the competition, I obtained a policy with a different company and cancelled my policy with Progressive Insurance the same day. Two weeks ago, I received a refund from Progressive Insurance for the unused portion of my policy. However, they subtracted $157.00 from the amount of the check. Under the belief that a mistake was made, I immediately called Progressive Insurance. I was informed that they (Progressive) have been given the ability by the State of Texas to take 10% of the cost of a cancelled policy. This means that a policy which was quoted at $133.00 per month ended up costing me $302.00 for 28 days of coverage.
I ended up talking to a total of 5 company representatives over a two day period. Finally after realizing that this company just plain wanted to rip me off, I determined that my energy would be better spent informing everyone possible about Progressive Insurance and their scheme. This agency knows what they are selling, and it's a total rip-off – beware!.
The staff was extremely friendly and personable. Texas Sun was willing to take the time to sit down with me and find a perfect balance between price and coverage. I saved a tremendous amount of time by not having to call several different insurance providers, give duplicate information, and wait for a quote from each one. I have recommended this agency to all of my friends and family members.
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