3515 Plymouth Blvd Ste 106
Plymouth, MN 55447
Avoid the Chris Way Agency if you need any service or support after you’ve purchased your policy… after making the first claim on a policy held for years and years, Chris Way was nowhere to be found when we had questions about the claims process.
When we asked her directly for her assistance — she is our insurance agent, after all — she tersely told us that she ‘doesn’t do that sort of stuff’ and told us to call the American Family toll-free phone number.
We wanted a local insurance agent for obvious reasons — a real, live person who knew us and our needs, and would be there if we needed them. We were obviously wrong about Chris Way; anyone who expects service and professionalism will hopefully benefit from our mistake and go elsewhere.
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